How to Frame Feedback to have Impact

Feedback is important, and poor feedback does more damage than good.

What does good feedback look like?

1. Be Objective

2. Build Confidence

3. 6:1 Rule

4. Focus on what you want

5. Be Specific

6. What you pay attention to, is what you get more of

Further Reading and References:

Matt Killingsworth, research Psychologist Demonstrates the effect of positive feedback https://youtu.be/94pEPMULFKc

Feedback monster by Deloitte Touche Tohmatsu Limited, 2017 https://www2.deloitte.com/content/dam/insights/us/articles/3656_Feedback-monsters/DUP_Avoiding-the-feedback-monsters.pdf

Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides) 3rd Edition by Marshall B. Rosenberg 2015 September 1